How to describe customer service on a resume
When trying to get a customer service position, it’s crucial to emphasize your relevant knowledge and experience on your resume. A well-written resume can make significant difference in obtaining the job you’ve always wanted. Here at Port Macquarie Resume, we specialize in providing resume writing services to assist you in standing out the rest of the applicants. In this article, we’ll go over tips on how to convey the level of customer service in your resume.
- Use action verbs. When describing your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in customer service work and achieved the desired results.
- Make sure to include specific job duties and responsibilities. Be precise when you describe your customer service experience. Instead of declaring that you "worked in customer service," you should say "managed the team of customer service agents and handled customer complaints."
- Give metrics: Include pertinent measures such as satisfaction ratings to show the impact of your work. For example, "increased customer satisfaction by 15% using efficient problem-solving techniques."
- Create a custom resume by tailoring your resume to fit the customer service position you’re applying for. Highlight your skills and experiences that you have that will be most useful for the job.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to making it available to ensure there are no errors. If you need assistance take advice from a professional at Port Macquarie Resume.
If you follow these advices by following these guidelines, you can build a resume for customer service that effectively highlights your experience and expertise. Be sure to customize your resume for the job you’re applying to and ensure that you have it proofread before you submit it. Port Macquarie Resume can also assist you in writing a powerful resume that showcases your skills as well as your experience.
