How to present Customer Service on a resume
When trying to get a customer service position, you must be sure to highlight your relevant knowledge and experience on your resume. A well-written resume can make an enormous difference in getting the job you’ve been hoping for. At Port Macquarie Resume, we specialize in writing resumes to help you stand out from the crowd. In this article, we will discuss tips on how to present customer service in a resume.
- Use action verbs. When describing your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs prove that you are actively involved in customer service and achieved outcomes.
- Incorporate specific job duties and responsibilities. Be clear in your description of your customer service experience. Instead of simply saying "worked in customer service," say "managed a team of customers service reps and dealt with customer complaints."
- Provide metrics: Include relevant metrics like customer satisfaction rates to demonstrate the impact of your work. For instance, "increased customer satisfaction by 15% through effective solutions to problems."
- Tailor your resume: Tailor your resume according to the customer service job you’re applying for. Include the relevant skills and experience that you have that will be most useful for the position.
- Proofread and seek professional help: Proofread your resume before uploading it to ensure it’s not erroneous. If you require assistance take advice from a professional with Port Macquarie Resume.
If you follow these advices follow these suggestions to create your own customer service resume which effectively highlights your relevant experience and expertise. Be sure to customize your resume for the specific job you’re applying to and check it for errors before submitting it. Port Macquarie Resume can also assist in creating a professional resume that showcases your talents as well as your experience.
